OnAirly Support

OnAirly: Personal AI Radio DJ runs on iPhone and iPad with iOS 17 or iPadOS 17 or later, and needs an Apple Music subscription.

Contact us

Email support@onairly.app. Replies come from onairly@agentmail.to, so please look for that address (and check your spam folder). Support replies within 3 business days. Please include your iPhone or iPad model, iOS or iPadOS version and OnAirly version. Never send us your Apple ID password or payment details.

Common questions

Do I need Apple Music?

Yes. OnAirly plays music through Apple Music using your own subscription. If playback doesn't start, check that you're signed in to Apple Music and that OnAirly has Media & Apple Music access in iOS Settings.

The DJ isn't talking.

Check that DJ talk isn't set to Off for the station and that your device isn't muted.

Why does OnAirly want my calendar?

So the DJ can mention what's coming up in your day. It's optional, the events stay on your device, and you can turn access off in iOS Settings at any time.

What leaves my device?

Nothing personal. Your calendar, Markdown notes and shared items stay on your device. See our Privacy Policy for the full details.

Refunds

Purchases are handled by Apple. To ask for a refund, go to reportaproblem.apple.com.

How do I delete my data?

Delete shared items in the app, stop using your calendar or Markdown notes in Connections, or delete OnAirly to remove everything it stored on your device.